Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Lone Star Printer Services ("Company," "we," "us," or "our") operates the website lonestarprinterserv.store. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, business name, email address, phone number, and service address — provided when you submit a booking or contact form.
• Device and Service Information: Details about the device needing repair, provided voluntarily in forms.
• Usage Data: Browser type, IP address, pages visited, time on site, and referring URLs — collected automatically via cookies and analytics tools.
• Communications: Records of emails or calls you initiate with us.

2. How We Use Your Information

We use collected information to:

• Schedule and confirm service appointments
• Contact you regarding your inquiry or booking
• Provide estimates, invoices, and service confirmations
• Improve our website and services
• Send transactional communications (appointment confirmations, follow-ups)
• Comply with legal obligations
• Analyze website traffic via Google Analytics and improve advertising performance

3. Google Ads and Advertising

We use Google Ads to advertise our services. Google may use cookies to serve ads based on your prior visits to our site or other websites. You may opt out of personalized advertising by visiting Google Ads Settings or aboutads.info.

We do not use remarketing lists to target sensitive categories of audiences (health, finances, personal hardships, etc.) in violation of Google's personalized advertising policies.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and track analytics. Types of cookies we use include:

• Essential Cookies: Required for basic site functionality.
• Analytics Cookies: Google Analytics to understand traffic and user behavior.
• Advertising Cookies: Google Ads conversion tracking.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Google (Analytics, Ads) — subject to Google's Privacy Policy
• Service providers who assist in operating our website under confidentiality agreements
• Law enforcement or government agencies when required by law

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Booking records are retained for up to 3 years for business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise these rights, contact us at info@lonestarprinterserv.store.

8. Children's Privacy

Our services are intended for business clients and are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us immediately.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us:

• Email: info@lonestarprinterserv.store
• Phone: (214) 653-8554
• Website: lonestarprinterserv.store
• Service Area: Dallas-Fort Worth, Texas